Shipping Policies

We generally will ship within 2 business days of receiving your order and payment. We may, at our sole discretion, ship sooner, upgrade the shipping service (especially for a late shipment), or include a free product when it is cost-effective.

We offer $9.95 shipping (waived for purchases $80 or higher) to the United States, US territories, Armed Forces addresses, etc. Basically, anywhere served by the United States Postal Service (USPS) is offered this arrangement.

For smaller orders, under a pound or a few skeins we most commonly use USPS Ground Advantage, which we have found to be very reliable overall.

Mrs. Knits won't stand for her "yummies" being poorly wrapped! To ensure you receive the yarn in new condition, we frequently will use the plastic bag used by the manufacturer (or similar) inside a plastic mailing bag. So it's at least as well packed as the manufacturer sent it to us. We may instead use a bubble mailer pouch, which will stand up to most shipping lane calamity just as well as double-bagging. We want you to receive yarn in the same condition you would expect to see when picking it up off a yarn shop shelf.

What about combined shipments?

We will combine shipments whenever possible to keep our offerings reasonably priced. US purchases over $80 come with free shipping.

How do I track my order?

You will receive an email with carrier tracking information when we initiate shipment by printing the label. We avoid delaying shipment after this point, it should be on it’s way by the next USPS shipping day.

If you don’t receive the order confirmation or tracking email, please check your spam folder. With the recent uptick in scam emails involving fake purchase orders, we sometimes get swept up with those, especially with Gmail.

What if a shipment does not arrive?

If carrier tracking says the package is delayed for more than a few days, we can initiate a search, and then file an insurance claim if it’s not found. We will arrange a refund or replacement for such a lost package.

If carrier tracking says the package has been delivered, but you still did not receive it, we have to take the carrier at their word, and there will be no refund. To do so would open the door to stealing from us simply by receiving the delivery and claiming it never arrived. That is the time to follow up with your local post office, local police, or building management if applicable. We will provide any information we can to aid in that investigation.

Drop shipping

What that means, generically speaking, is that one entity takes an order, then directs another entity to ship the item to the customer. For Mrs. Knits Yarn Shop, it means you buy something from us, and I turn around and ask one of our wholesale suppliers to ship the item directly to you.

How will that affect your buying experience at Mrs. Knits Yarn Shop? Not at all when it goes smoothly. So don’t be shy! Most of our drop-ship offerings are LYKKE needle & hook sets, KFI project kits, and some larger orders.

Can I request expedited shipping?

Yes. Please email us. We offer Fedex Overnight and 2 Day Shipping routinely and can do other vendors on request.

International shipping

We are now shipping to other countries! Just go ahead and try to order. We have arrangements for several other countries already.

Is your country not set up yet?

If you get that message saying we don’t ship to you, please complete our contact form to request service to your country. We will email you back to confirm it is possible, and offer some general expectations on shipping, tariffs and duties. After he sets it up with our shipper, you should be able to order like everyone else. There is just no method currently available for us to say “we ship everywhere”. So please do not hesitate to ask, and we’re happy to be of service!

How are the recent tariffs affecting pricing and shipping?

Sadly a lot. We are facing steep price increases in 2026 and have had to raise prices to meet the demands of the economy.

If you are ordering from outside the USA, some other countries have stopped individual shipping to the USA. That may affect your ability to return merchandise to us if needed.

We will not accept cancellations or returns based on a refusal to pay import taxes or duties. Fedex and UPS in particular will charge us steep fees to process those returns in the name of “customs” processing that are a burden to our small business. Please research your countries import tax rates prior to making a purchase. Our eBay store is an excellent channel for international customers because they offer freight forwarding so eBay processes moving our orders from the US internationally and eliminates the need for custom fee processing we would be assessed otherwise on our website.

We reserve the right to assess a $30 Administrative fee for international orders returned to us when refusing to pay taxes and duties.

Please check with your local postal carrier for further details.